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- #SIMS 4 GET TO WORK PRODUCT CODE FREE HOW TO#
- #SIMS 4 GET TO WORK PRODUCT CODE FREE ACTIVATION CODE#
The x can claim you bought for her the pack as a gift. I repeat - this is a case of he said she said.
#SIMS 4 GET TO WORK PRODUCT CODE FREE HOW TO#
As for EA customer service they will have to make some kind of decision on how to settle this. This becomes a civil matter and you could sue her in small claims court as you probably have proof of payment. As I see it there was a verbal contract and the x is not living up to her end of the contract. IMO I would not recommend sharing an account as only one user can log in at a time and situations like this are all too common.
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If you paid for the pack with the knowledge that you would share the EA account then a fraud was not really committed. If you paid for the pack with a credit/debit card you came claim fraud. I understand what you are saying but it is common for some one to buy EA products with some one else paying for it. I don't have a physical copy (I have digital) but know because I have seen them in the shop and have a few physical ones for the sims 3. It has it written on the packet (and has since the sims 3) that you need a base game to use it. EA might not help them now I think about it. They tend to add it to your account though rather than give a code. What I meant was that there is a chance they will help. This person will not receive a new code and any rep who attempts to offer one will be immediately terminated. Issuance of a new code would be piracy and modification of the original account without a written agreement or court order would be theft. No, if the person states that they co-purchased the code under the other person's account then the EA representative cannot legally offer any kind of compensation or adjustment of the account.
#SIMS 4 GET TO WORK PRODUCT CODE FREE ACTIVATION CODE#
Perhaps having the activation code as part-of (not just that though, prepare other solutions too) your evidence would work. They will help you for other (valid) reasons too as long as you have something to say 'I purchased it'. It is simply not true that they won't help you unless you lost access to your account. "Sorry, you're out of luck."Įveryone has a long story and to permit re-use of activation codes for any reason other than "I've purchased it and have lost access to my account which no one other than myself has ever made contact with" would enable piracy. The EA representative will tell the person that they must purchase a new product key since there is no possibility of validating the person'cs claim to anything which was activated with the other account. There is no simple solution to this problem.
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The only way I see to correct this w/o creating a war is to just give a new product number and that is up to the discretion of the EA customer service rep. I don't believe EA can remove the GTW pack because the x can always say she paid for it and why did the pack get removed. Basically you have a he said she said problem here.